Agentic Customer Platform
Global E-commerce Leader
AI-first customer platform with personalized recommendations, autonomous customer service, and predictive inventory management.
Outcome
4.2M users, 99.99% uptime
Timeline
5 months
Category
E-commerce / AI
Key results
- 4.2M active users
- 92% AI resolution rate
- 25% less cart abandonment
- 70% less support cost
Technology
ReactNode.jsMongoDBOpenAIVercel
Business impact
Customer satisfaction +40%, support costs -70%.
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